Debbie King
What’s more valuable? Buying experiences or stuff?
Experiences have the power to create lasting memories that we carry with us, moments that become etched in our minds. It's the magic of...
top of page
Journal
Industry insight.
SCROLL DOWN
Debbie King
- Nov 21
- 2 min
Why do people love VIP experiences?
People are drawn to VIP experiences for many reasons. First off, they want that feeling of being part of something exclusive – like...
Debbie King
- Oct 30
- 2 min
Competitive socialising
In recent years, the UK's social and leisure industry has witnessed a fascinating evolution in consumer preferences. Traditional evenings...
Debbie King
- Oct 27
- 2 min
Is the office extinct?
The simple answer is no, but they are quickly evolving... Many organisations are finding ways to bring employees back to the office on a...
Max Eaglen
- Jan 14, 2022
- 4 min
Customer Experience Centres help grow your business.
Customer Experience Centres can help your business connect with customers in an engaging and meaningful way, helping raise brand...
Max Eaglen
- Aug 13, 2021
- 3 min
Magnetic workplace.
Using Interior design to create inspiring and innovative workspaces which encourage your staff to return to the office and attract new talen
Jo Upward
- Aug 12, 2021
- 2 min
Digitalisation in hospitality.
How might we use digital technology to enhance our eating convenience?
Max Eaglen
- Jul 29, 2021
- 5 min
Hurdles to overcome when creating a Hybrid Event.
What are the challenges when creating a Hybrid Event and how do we overcome them?
Max Eaglen
- Jul 29, 2021
- 9 min
Host a Hybrid Sales Conference – Tips for success.
A series of tips for how to host a Hybrid Sales Conference and make it a success
Max Eaglen
- Jul 28, 2021
- 3 min
How to plan for and host a successful Virtual Event.
Virtual events are more cost-effective and allow for better engagement with the participants.
Jo Upward
- Jul 28, 2021
- 3 min
How to plan a successful product launch using virtual event software.
How to plan a successful product launch using virtual event software
Jo Upward
- Jul 26, 2021
- 3 min
Tips for Creating Your School's Virtual Open Day.
Why You Should Host a Virtual Open Day Virtual open days allow educational institutions to connect with more people and increase their...
Max Eaglen
- Feb 14, 2020
- 1 min
Storytelling.
Storytelling has dominated communications and engagement for the past few years. This is no surprise as for thousands of years humans...
Krishna Money
- Nov 21, 2018
- 4 min
Creating a better workplace experience.
Be honest about your company’s culture when re-designing your workplace says Krishna Money, Director of design agency Platform. “Can we...
Terry Routledge
- Nov 16, 2018
- 1 min
Alinea hand drawn cityscape.
Terry Routledge Platform's Creative director gets hands on drawing London’s cityscape representing cost consultants Alinea’s building...
Max Eaglen
- Oct 21, 2018
- 4 min
Synthetically engineering our future.
Where will technology take us and what role will we as humans have to play in the creation of our own future at work? Max Eaglen,...
Jo Upward
- Sep 23, 2018
- 5 min
5 ways to transform your customer experience transformation
With the Institute of Customer Service recently warning that the “survival of the fittest will be driven by how well customers are served ”,
Max Eaglen
- Aug 28, 2018
- 3 min
Creating a better customer experience in the leisure and hospitality sector.
What constitutes a good customer experience? We spend our designer days pondering this question and sometimes the oddest of answers surfaces
Max Eaglen
- Jul 23, 2018
- 4 min
Talking Heads: Robot Wars or Computer Love?
How voice user interfaces are changing the way we live and work
Max Eaglen
- Jun 25, 2018
- 6 min
Welcome to the Customer Experience Centre.
Traditional ways of working are being replaced with new, collaborative ones. The workplace is changing. And with this change comes...
bottom of page